|Rooms||Internet Rates||Rack Rates|
|Classic Room (2 persons)||350||490|
|Deluxe Room (2 persons)||400||590|
|Family Room (3 persons)||520||710|
|Family Room Quad (4 persons)||620||790|
|Anggun Suite (2 persons) | with 4-Poster Teak Bed||700||940|
|Courtyard Suite (2 persons) | with 4-Poster Teak Bed||750||1050|
> Rates quoted are per room per night basis, net in MYR (Malaysian Ringgit).
> Weekend surcharge of RM30 net per room per night for Saturday and Sunday.
> Year end surcharge of RM40 net per room per night is applicable from 20 December until 1 January.
> Extra bed with daily Set Breakfast for children above 12 years old or 3rd adult at RM100 net per night.
> Baby cot at RM35 net per night.
Included in room rate:
- Full service ala carte Set Breakfast or Buffet Breakfast at Reggae World Cafe and Bar terrace
- Complimentary Internet Access connected to LCD TV and complimentary Wi-Fi within the whole hotel * #
- Welcome drink upon arrival
- Children of 12 or under sharing room with parents are free of charge without extra bed and pillows and excluding breakfast for children.
# only selected rooms only. if you wish to have this facilities, please request for this when you make reservation with us.
* important notice :
WIFI – We take every effort and within our best capacity or all other options possible to provide best possible wifi facilities at all times or cable for internet access capability.
However we are not able to guarantee connection, good signal or continously connection due to services provider is a third part provider, wifi standards may varies from country or country and also gadgets used by each guests may or may not be compatible with our wifi system due reasons that we are not capable of resolving it.
If wifi is critical for you, we suggest you source alternative option to ensure you do not face with internet challenges during your stay with us by purchasing 3g, lte or others service providers’ internet solutions outside the hotel.
- + Above rates are subject to change without prior notice.
+ Credit card is required to guarantee on room reservations. Non-guaranteed reservations are released by 6 pm or earlier if necessary (ie. phone bookings). We accept payment in cash, Visa, MasterCard, JCB and China Union Pay.
+ Airport Transfers:
– RM46 per person per way on seat-in-coach basis (minimum 2 persons)
– RM115 per way per vehicle (Private Transfer 1-3 persons)
– RM170 per way per vehicle (Private Transfer 4-7 persons)
– RM287 per way (MPV for up to 6 persons)
* An extra RM50 per booking for pick-up services from 10.30 pm to 6.00 am. Pick-up service come with meet and greet arrival by an English-speaking driver.
* Advance booking is required. To book, email firstname.lastname@example.org with your details.
- + Check-in time: 1400 hrs; Check-out time: 1200 hrs (noon)
+ The hotel will endeavour to accommodate early check-in whenever possible.
+ However, for a guaranteed early check-in (arrivals at the hotel between the hours of midnight and 6 am) will be charged from the previous night: for example, for an arrival at the hotel at 3 am on the 30th the period of stay will be charged from the night of the 29th.
+ Late check-outs up to 6 pm are charged at half the agreed rate; check-outs after 6 pm are charged for one night’s stay.
- + One night’s accommodation is charged as deposit to secure the reservation. The remaining balance is payable upon arrival.
+ written cancellation received at least 7 days in advance of your stay – no charge. Less than 7 days – we will charge the equivalent of one night’s stay. High season (20 Dec – 1 Jan) cancellation less than 7 days – the full amount of your stay will be charged. No show – the full amount of your stay will be charged.
+ No refund for early check-out or services not used.
+ After we receive your booking submission, you will receive an answer within a few hours. However, due to different time zones, this can be delayed by up to 24 hours in some cases. If you have not received an answer from us within 24 hours, please check your email address provided to us to ensure it is valid.
+ For airport transfer service which you had requested and has been confirmed, please reconfirm your flight details to us before arriving should there be any changes. In the case of a no-show guest where an airport transfer was booked, the transfer from the airport to the hotel will be charged in full.
+ If you have to cancel a reservation, please do it prior to arrival by email or fax. And your cancellation is only valid when an email from the hotel is sent to you as verification.
+ Smoking Policy : Anggun is strictly a smoke-free environment. Smoking is allowed outside only, in our garden or at the rooftop terrace.
* One night charge will be applied for confirmed bookings. A scan copy of guest credit card will be e-mailed together with the reservation confirmation. A refund will be remitted should the guest cancel within the cancellation terms. *